Cookies & Privacy Policy

This Privacy Policy explains how PT Astria collects, uses, discloses, sends, stores, processes, controls, transfers, discloses, and protects your personal information as a user (consumer/visitor) (“you” or “your”). This Privacy Policy applies to all users of our services, products, services, applications and website ( (“Services”), unless regulated by a separate privacy policy.

When collecting information about our customers or visitors of our website, we are, under Indonesian MOCI Regulation No 20 of 2016 regarding the Pro­tection of Personal Data in Electronic Systems (“MOCI Regulation 20”). Please read this Privacy Policy carefully to ensure that you understand how we process the data.

This Cookies & Privacy Policy covers the following matters:

1. Definition

2. Data Collection

3. Cookies Policy

4. Use of Collected Data

5. Storage and Retention of Collected Data

6. Acknowledgement

7. Marketing & Promotion

8. Third Party

9. Security

1. Definition

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Privacy Policy:

  • User Account means a unique account created for You to access our Service or parts of our Service.
  • Visitor Means every individual accessing our website.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application means the web-based application provided by PT Astria and Used by You on any electronic device, named Balai Lelang Astria
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Balai Lelang Astria Located at Ruko Taman Kebon Jeruk, Blok A IX No. 4 – 5 Jl.Meruya ilir raya, Jakarta Barat.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Indonesia
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application or the Website or both.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Balai Lelang Astria, accessible from
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Collection of Personal Information

We collect identifying information or information that can be used to identify, contact, or locate the person or device associated with that information ("Personal Information"). We may collect the information in various forms and purposes (including permitted purposes under applicable laws and regulations).

2.1 Website Visitor

When you visit our website we collect Usage Data information by automated means. When you visit our website, view one of our advertisements on a third party-owned website, or read our marketing email, we automatically collect information about you via cookies, web beacons and other similar technologies.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

2.2 User Account

We collect Personally Identifiable information about you when you fill in a sign up or contact form on our website or send us an email. We may also receive your personal data from third parties, when you express your interest for our services to them.

The registration process for User Account that we carry out is in accordance with the applicable law and based on the applicable regulations to us including but not limited to Direktorat Jenderal Kekayaan Negara (DJKN) regulations relating to our business activities.

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Depending on type of account you register, Personally identifiable information may include, but is not limited to:

2.2.1 Individual User Account

· Email address

· User’s First name and last name


· NPWP (if available)

· Phone number

· Address, State, Province, ZIP/Postal code, City

· Usage Data

2.2.2 User Account : Company

· Email address

· User First name and last name

· User KTP

· User NPWP (if available)

· Phone number

· Address, State, Province, ZIP/Postal code, City

· Usage Data

· Company Information

· Beneficiary Owner information

3. Cookies Policy

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies.

3.1 The Use of Cookies

Types of Cookies we use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

· Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

· Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

3.2 Your Choice Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

· For the Chrome web browser, please visit this page from Google:

· For the Internet Explorer web browser, please visit this page from Microsoft:

· For the Firefox web browser, please visit this page from Mozilla:

· For the Safari web browser, please visit this page from Apple:

For any other web browser, please visit your web browser's official web pages.

4. Use of Collected Data

4.1 Website Visitor

We may use the collected data from website visitor for the following purposes :

· To provide and maintain our Service, including to monitor the usage of our Service.

· To Improve our Service, Including to analyze your non identifiable data to improve our site performance.

4.2 User Account

We may us the collected data from account user for the following purposes :

· To provide and maintain our Service, including to monitor the usage of our Service.

· To Improve our Service, Including to analyze your non identifiable data to improve our site performance

· To manage your account, to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

· To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

· To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

· To manage Your requests: To attend and manage Your requests to Us.

· For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

4.3 Data Sharing

. We only share your data on the following condition :

· With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

· For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, financing, or acquisition of all or a portion of Our business to another company.

· With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

· With business partners: We may share Your information with Our business partner when you win an auction.

· With Your consent: We may disclose Your personal information for any other purpose with Your consent.

· With Authorities: We may disclose Your personal information for any legal issues in response to lawful request by public authorities or regulatory bodies including to meet law enforcement requirements, in the case of a court order, a summons to appear in court or any other similar requisition from a government or the judiciary, or to establish or defend a legal application.

5. Storage and Retention of Personal Data

5.1 Data Storage

We store your data in our cloud server vendor following their own privacy policy documents. To learn more where your data is stored you can get more information in our cloud server vendors privacy policy on the following link .

5.2 Data Rentention

Your Personal Information will only be stored as long as it is necessary to fulfil the purposes of its collection, or as long as such storage is required or permitted by applicable laws and regulations.

6. Acknowledgement

By using our website it means you are acknowledging how we collect, process, disclose and use your personal data which stated on this “Cookies & Privacy Policy”. This Cookies & Privacy Policy becomes effective when its updated on our website. We may change our Cookies & Privacy Policy without further notice at any time.

In a situation where you provide us with information relating to another company/individual, you represent and warrant that the information given is true and obtained consent of that company/individual and agree for us to collect, process, use and disclose of their personal information in accordance with this “Cookies & Privacy Policy”.

7. Marketing & Promotion

We, or our affiliates may send direct marketing campaigns via email, phone or sms. You can stop receiving our marketing campaigns by clicking unsubscribe or contacting our representative provided on this website.

We however still can send required business notification including but not limited to:

Winning Notification, Successful Transaction Notification, Auction Schedule, Invoice and Email Verification.

8. Third Party

We respect your privacy and do not in any way Sell/Rent your personal data to any third party company for their own commercial use. When needed we will only share it to the extent necessary to provide you with our service. The third parties we share are including but not limited to :

Hosting Services : We Host the website using our third parties including “Digital Ocean Droplet” & “Digital Ocean CDN Spaces”.

Mail Server : To send email the company use service from “Mailgun”

Website Funcionalities : We may use third party service to enhance the performance and usage of our website including but not limited to “Google Analytics”, “Google Search Console”. We also using web socket service to ensure real-time data processing using “Pusher”.

Car Auction Vendors : we may share your necessary personal data to our car auction vendors to process the transaction when you win an auction.

Payment Providers : we may share necessary personal data to our third parties payment providers including but not limited to “Doku Payment Gateway”.

Authority & Regulatory Bodies : we may share your personal data to Indonesian Public Authorities and Regulatory Bodies relating to lawful request and requirement for company business activity.

9. Security

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.